Groups Service Coordinator

Requirements

• Build relationships within organization (resorts/travel agents/sales representatives)
• Manage all points of the group from point of contracting through time of travel
• Ensure all group deadlines are met
• Finalize Accounting Details of group
• Assist with amendments/addendums for group contracts
• Process refund requests
• Learn and understand the product of each hotel vendor
• Must be very detailed oriented
• Must be proficient in Word, Outlook, Excel, etc.
• Travel experience preferred but not required
• Demonstrate strong verbal and written communication skills
• Team oriented
• Provide consistent, dependable, and accurate follow through with responsibilities to successful completion
• Ability to prioritize daily responsibilities and demonstrate good time management
• Gather appropriate level of information needed to make decisions
• Escalate issues to upper management when appropriate

Benefits

• Flexible shift choice from 8:30am - 5:00pm EST OR 9:00am – 5:30pm EST OR 9:30am – 6:00pm EST
• 100% remote position