Gate.io

Gate.io

📍 Location: Asia
📍 Location: Oceania
📍 Location: N/A, N/A, China
📍 Location: N/A, N/A, Asia
employeeEmployees: 51 - 200

Gate.io provides a secure, transparent platform for trading and managing over 300 digital assets globally.

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Customer Service Representative_Text(EN_JD)

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28 months ago
🛢️ Lever
Full Time
💻 Hybrid
🔴 Expert (2 - 10Years)
Customer Support & Success Jobs
💻 Tech, Software & IT Services
✍️ Full Description
We are a leading digital asset exchange looking for a Customer Service Representative to provide online instant text consultation and answering for platform users, provide professional product consulting services, and deal with customer complaints. Our ideal candidate has a bachelor's degree in a related field, at least 2 years of relevant experience, and a positive working attitude. We offer a hybrid work arrangement and a range of benefits.

Requirements

  • Bachelor's degree in social media management, marketing, customer service, or a related field
  • At least 2 years of relevant experience in financial services, technology, and/or customer support
  • Experience in customer-oriented support and service, and experience in serving VIP customers
  • Fluent English language skills
  • Highly enthusiastic about the blockchain industry or cryptocurrency industry knowledge

Benefits

  • Hybrid work arrangement
  • 8-10 days off per month
  • Competitive salary and benefits package
🔎 Search all JobsAll Jobs at Gate.io
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