Five Star Call Centers

Five Star Call Centers

📍 Location: Wisconsin, United States
employeeEmployees: 1001 - 5000

Five Star Call Centers delivers exceptional customer experiences through passionate and authentic support, with a mission to provide world-class customer contact solutions.

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Bilingual Customer Service Rep

bookmark
4 days ago
💰 34K-36K USD/year
🛢️ JazzHR
Full Time
🏠 Remote
🟢 Entry level (1 Years)
Customer Support & Success Jobs
🏢 Corporate Services
✍️ Full Description
We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards. This is a work-at-home opportunity for individuals living in specific states.

Requirements

  • Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required
  • Previous 1 year customer service or customer support experience required
  • Previous 1 year call center or office background experience required
  • Bilingual/Fluent in English and Spanish
  • Technical savvy able to toggle between multiple browsers & systems using dual monitors
  • Previous remote work from home experience preferred
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and enthusiastic verbal communication skills along with active listening
  • Must be 18 years of age
  • A background check applicable with state and federal laws will be required

Benefits

  • Starting pay - $17/hour, plus shift differential (extra $1/hr nights & wkds)
  • Paid Training - typically 1 week from 8:00am-5:00pm (CST)
  • Status - Full time-Benefit (40 hrs) eligible 1st of month after 60 days
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