Five Star Call Centers

Five Star Call Centers

📍 Location: Texas, San Antonio Area, United States
employeeEmployees: 1001 - 5000

Five Star Call Centers delivers exceptional customer experiences through passionate and authentic support, with a mission to provide world-class customer contact solutions.

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Bilingual Customer Service Rep

bookmark
4 days ago
💰 34K-36K USD/year
🛢️ JazzHR
Full Time
🏠 Remote
🟢 Entry level (1 Years)
Customer Support & Success Jobs
🏢 Corporate Services
✍️ Full Description
We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as gift cards and products. The rewards program encourages healthy behaviors, including doctor visits, lifestyle programs, and challenges.

Requirements

  • Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required
  • Previous 1 year customer service or customer support experience required
  • Previous 1 year call center or office background experience required
  • Bilingual/Fluent in English and Spanish
  • Technical savvy able to toggle between multiple browsers & systems using dual monitors
  • Previous remote work from home experience preferred
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and enthusiastic verbal communication skills along with active listening
  • Must be 18 years of age
  • A background check applicable with state and federal laws will be required

Benefits

  • Starting pay - $17/hour, plus shift differential (extra $1/hr nights & wkds)
  • Paid Training - typically 1 week from 8:00am-5:00pm (CST)
  • Status - Full time-Benefit (40 hrs) eligible 1st of month after 60 days
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