The Ohio State University

The Ohio State University

📍 Location: Ohio, Columbus, United States
📍 Location: N/A, United States

The Ohio State University, a top land-grant university, leads in research and education.

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Call Center Lead

bookmark
4 days ago
💰 20K-26K USD/year
🛢️ Workday
Full Time
🏠 Remote
🟡 Junior (4 Years)
Customer Support & Success Jobs
Education
✍️ Full Description
The Call Center Lead supports the Service2Facilities full-time and student staff as the first point of contact as a subject matter expert. This role includes monitoring workload, providing assistance to staff, communicating with management, and supporting staff training needs.

Requirements

  • 4 years of relevant experience with an Associate's degree or equivalent combination of education and experience
  • Six months of customer service experience
  • Demonstrated customer service experience in a large operation

Benefits

  • health insurance
  • dental insurance
  • vision insurance
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