A dynamic company in the fitness and lifestyle apparel industry seeks a Customer Service Manager to enhance customer experience and foster strong relationships with customers.
Requirements
3 - 5 years of experience in customer service
Experience in a managerial role in an e-commerce or direct-to-consumer environment
Strong understanding of customer service software, databases, and tools
Exceptional interpersonal and communication skills
Analytical thinker with a proven track record of improving customer service processes and outcomes
