TeamSnap

TeamSnap

πŸ“ Location: Alabama, United States
πŸ“ Location: Alaska, United States
πŸ“ Location: Delaware, United States
πŸ“ Location: District of Columbia, United States
πŸ“ Location: Hawaii, United States
πŸ“ Location: Iowa, United States
πŸ“ Location: Louisiana, United States
πŸ“ Location: Mississippi, United States
πŸ“ Location: Nebraska, United States
πŸ“ Location: New Mexico, United States
πŸ“ Location: Rhode Island, United States
πŸ“ Location: South Dakota, United States
πŸ“ Location: West Virginia, United States

TeamSnap is a comprehensive platform for managing youth sports programs and teams.

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Manager, Account Management

bookmark
1 week ago
πŸ’° 110K-110K USD/year
πŸ›’οΈ Lever
⏰ Full Time
🏠 Remote
🟑 Junior (3 - 5Years)
β™Ÿ Business Operations & Strategy Jobs
πŸ’» Tech, Software & IT Services
✍️ Full Description
TeamSnap is seeking a Manager, Account Management to lead our mid-market and self-serve account management team, ensuring that our high-volume customer base maximizes the value of our platform.

Requirements

  • 3-5+ years of experience in customer success, account management, or related roles in a SaaS environment
  • Experience leading a team with a track record of coaching and developing talent (preferred)
  • Strong understanding of account management metrics and strategies for improving revenue retention and growth through product usage and adoption
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers and internal teams
  • Analytical mindset, with the ability to derive insights from customer data and drive strategic decisions
  • Passion for youth sports and understanding of the challenges and needs of sports organizations is a plus
  • Proficiency in account management tools (e.g., CRM platforms, customer engagement tools, analytics software)

Benefits

  • Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
  • 100% premium coverage of medical/dental/vision for you and your family
  • 401K to help you invest for the future
  • Unlimited learning and development stipend
  • Travel to fun locations for all-company meetings and team events
  • Generous home office allowance to set you up for success
  • TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
  • A monthly stipend reimbursement for health & wellness and so much more!
πŸ”Ž Search all JobsAll Jobs at TeamSnap
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