SureCost

SureCost

📍 Location: Florida, United States
📍 Location: Georgia, United States
📍 Location: Illinois, United States
📍 Location: Louisiana, United States
📍 Location: Maine, United States
📍 Location: Maryland, United States
📍 Location: New Hampshire, United States
📍 Location: New Jersey, United States
📍 Location: New York, United States
📍 Location: North Carolina, United States
📍 Location: Ohio, United States
📍 Location: Pennsylvania, United States
📍 Location: Rhode Island, United States
📍 Location: Tennessee, United States
📍 Location: Texas, United States
📍 Location: Virginia, United States
📍 Location: Wisconsin, United States
employeeEmployees: 51 - 200

SureCost offers a smarter purchasing solution for pharmacies to optimize workflows and stay compliant.

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SaaS Customer Support Specialist

bookmark
1 month ago
💰 53K-65K USD/year
🛢️ JazzHR
Full Time
🏠 Remote
🟡 Junior (3 Years)
Customer Support & Success Jobs
🏥 Healthcare
✍️ Full Description
SureCost is seeking a SaaS Customer Support Specialist to provide high-quality software support to end-users via email, phone, or as additional channels are identified in the future. The ideal candidate will have 3+ years of software/application support experience specifically for a B2B SaaS product and excellent written and verbal communication skills.

Requirements

  • 3+ years of software/application support experience specifically for a B2B SaaS product
  • Clear and concise communication and documentation style
  • Ability to break down, analyze and solve complex problems
  • Organization and time management skills
  • Self-directed and able to thrive in a fast-paced environment with minimal direction
  • Excellent written and verbal communication skills

Benefits

  • Fully Remote
  • Unlimited PTO (Highly suggested 3-week minimum)
  • Flex Hours
  • 100% healthcare premiums covered for employees
  • 70% healthcare premiums covered for dependents
  • Low cost-to-employee vision and dental
  • Automatic 3% employer addition to 401k
  • 12 weeks of fully paid Parental Leave
  • Technology stipend to cover the equipment you need to set up your home office
  • Professional development reimbursement
🔎 Search all JobsAll Jobs at SureCost
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