Mercury

Mercury

πŸ“ Location: California, San Francisco, United States
πŸ“ Location: New York, New York, United States
πŸ“ Location: Oregon, Portland, United States

Mercury provides digital banking services tailored for startups, from checking to venture debt and community support.

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Support Team Lead - Risk

bookmark
1 week ago
πŸ’° 115K-130K USD/year
πŸ›’οΈ Greenhouse
⏰ Full Time
πŸ’» Hybrid
🟠 Senior (3 - 8Years)
Customer Support & Success Jobs
πŸ’° Finance
✍️ Full Description
Mercury is building a complete finance stack for startups. We're looking for a Support Team Lead to help us continuously augment our support experience as we scale quickly.

Requirements

  • 3+ years of experience leading customer support or other Risk user-facing teams, preferably in high-growth technology companies
  • A strong familiarity or expertise supporting KYC, KYB, AML processes and other regulatory requirements
  • Expertise in adding structure for support teams growing quickly

Benefits

  • Base salary
  • Equity (stock options)
  • Benefits
πŸ”Ž Search all JobsAll Jobs at Mercury
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