The Service Delivery Analyst role is responsible for ensuring the optimal use of RPP assets in the business as usual service, protecting the service through security and operational standards, and providing management information to the MoD.
Requirements
ITIL knowledge and practical experience
Sound commercial awareness with regards a Business as Usual (BAU) service
An ability to critically analyse qualitative and quantitative data
Strong accuracy levels
Proactive approach
Must be able to obtain Security Clearance
Benefits
Salary between £35,000-£39,000
23 days' holiday (rising to 27) with the opportunity to buy extra leave
Paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
