BeautyHealth

BeautyHealth

📍 Location: California, Long Beach, United States
employeeEmployees: 1001 - 5000

BeautyHealth delivers pioneering skin health experiences to enhance self-confidence.

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Service Center Coordinator

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1 week ago
💰 45K-52K USD/year
🛢️ Workday
Full Time
💼 In-Person
🟡 Junior (3 - 5Years)
Customer Support & Success Jobs
🛒 Consumer Goods
✍️ Full Description
As a Service Center Coordinator at Hydrafacial, you will analyze service data, optimize travel scheduling, and prepare reports to improve performance. You will also manage the RMA reporting process, coordinate schedules, and plan technician travel. This is a full-time opportunity to work with a global company and gain strategic experience.

Requirements

  • High school diploma or GED required
  • 3-5 years in a call center, service center, or technical support environment
  • Dedicated to delivering excellent customer experiences
  • Familiarity with basic troubleshooting concepts, ticketing systems, or other support software
  • Strong oral and written communication abilities
  • Proven track record of collaborating effectively, while also working independently
  • Able to lift up to 30 lbs. occasionally
  • Intermediate skills in Excel and Smartsheet (including Pivot Tables, V-lookups, Graphs, and Pie Charts)

Benefits

  • Full health benefits (medical, dental, vision, FSAs, HSAs, Accident Insurance, Pet Insurance)
  • Basic Life/AD&D and Long-Term Disability coverage
  • 401(K) plan with an Employer Match
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