Lead Analyst, Power Platform

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3 days ago
🛢️ Workday
Full Time
💼 In-Person
Other
💰 Finance
✍️ Full Description
Join AIA Digital+ as a Lead Analyst to shape a better tomorrow and work on Microsoft Power Platform solutions.

Requirements

  • Highly motivated and experienced Lead Analyst
  • Act as primary point of contact for BAU support related to Power Platform solutions
  • Troubleshoot technical issues, identify root causes and implement enhancements
  • Manage support ticket queues, prioritize tasks and ensure timely resolution within SLAs
  • Governance & Best Practices: Ensure compliance with security, governance, and change management policies
  • Team leadership & Documentations: Provide guidance to junior analysts, maintain support documentation and champion knowledge sharing
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