Velocity Global empowers businesses to build global teams by providing seamless technology and localized expertise for compliantly hiring, paying, and managing talent in over 185 countries worldwide.
Velocity Global is seeking a Global HR Experience Specialist to join their Regional HRx team with a fixed-term 6 months contract. The role involves handling day-to-day communication with clients across the globe, supporting client onboarding and offboarding, and managing the HRIS system. The successful candidate will have a zeal for international growth and employment matters and be empowered to take initiative in day-to-day tasks.
Requirements
3+ years in a customer service role, preferably within the HR sector
Bachelor's degree or equivalent, preferably in International Business and/or Human Resources or equivalent
Business proficiency in the English language. Additional language skills are a plus
Research-oriented, exceptional organizational skills and attention to detail with the ability to quickly assimilate information
Excellent presentation, verbal and written communication, listening, and consultative skills
Technology-literate, including Microsoft Office suite and/or Google Workspace (former G Suite)
Strong customer service and project management style
Friendly and professional demeanor
Conflict handling and resolution skills
Drive, a strong work ethic, and a passion for creating unparalleled customer experiences
Interest in international business and contributing at a consistently high level
Previous experience working within HR Outsourcing projects or under the EOR model