Patient Advocate II - Hybrid

Requirements

• Answers incoming patient, insurance company, physician office and facility telephone calls.
• Receives and responds to all inquiries and complaints that may pertain to all phases of operations including billing, claims, claim denials, payments, and collection activities.
• Maintains strictest confidentiality.
• Documents all actions in the system notes.
• Demonstrates a positive attitude and serve others with personal service 100% of the time.

Benefits

• Bilingual preferred