U.S. Anesthesia Partners

U.S. Anesthesia Partners

๐Ÿ“ Location: Texas, Dallas, United States
employeeEmployees: 5001 - 10000

U.S. Anesthesia Partners offers high-quality anesthesia services to patients nationwide with compassion and care.

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IT Service Desk Specialist

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4 days ago
๐Ÿ›ข๏ธ iCIMS
โฐ Full Time
๐Ÿ’ป Hybrid
๐ŸŸข Entry level (1 Years)
๐Ÿ’ป Information Technology Jobs
๐Ÿฅ Healthcare
โœ๏ธ Full Description
The IT Service Desk Specialist will provide outstanding customer service and IT support to all USAP associates by managing IT requests, incidents, and problems. The role involves utilizing strong written and verbal communication skills to set and manage customer expectations in alignment with ITIL-based Incident and Problem Management policies.

Requirements

  • Interpersonal Skills: Strong interpersonal skills with the ability to build positive relationships across teams and with customers.
  • Communication and Documentation: Excellent verbal and written communication skills, with a strong emphasis on clear and accurate documentation.
  • Technical Knowledge and Skills: Basic understanding of Operating Systems, Enterprise Tools, System Deployment, Mobile Devices, Security Tools, and Hardware.
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