Trafilea Tech E-commerce Group builds life-changing ecommerce brands driven by data, marketing passion and tech innovation as a remote team aiming to transform the digital landscape.
As a Retention Manager for Apparel Subscriptions at Trafilea, you will drive recurring revenue from existing paid members while unlocking untapped opportunities within our 10M+ customer base. You will lead strategic retention initiatives across multiple subscription programs, leveraging data-driven experimentation and automation to maximize LTV, reduce churn, and improve repurchase rates.
Requirements
5+ Years of Experience in CRM, Retention & Subscription Programs
Cohort metrics deep knowledge and proven track record of Subscription an Loyalty programs success in the digital landscape Ecommerce brands, Retail Apps and Apparel brands preferably
Deep Knowledge of Customer Segments & Direct Marketing
Hands-on Expertise in CRM & Marketing Platforms
Proven Leadership Experience
Bachelor’s Degree in Relevant Field
Benefits
Collaborate with world-class talents in a data-driven, dynamic, energetic work environment
Opportunity to grow and develop both professionally and personally
Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion
Openness to new ideas and initiatives
Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!
Employees: 201 - 500
