We are looking for a Technical Account Manager to drive full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions. The role involves providing technical support assistance, designing customer architectures, and advocating for best practices during cloud or Kubernetes deployment.
Requirements
3+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
Linux administration skills
Hands-on experience with one of the major public cloud providers; AWS, GCP, Azure
A strong understanding of Kubernetes and prior hands-on experience
Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC
Exceptional hands-on software troubleshooting, testing, and debugging skills
Outstanding soft skills, excellent verbal and written communication skills
Benefits
Extensive health coverage
Annual expense budget
Rest & recovery policies that maximize leave and your ability to recharge
Investment in your future with retirement savings plans
