The role of Assistant Manager, FIG – Bank Rates involves improving skillsets and growing a global network to assess client service levels and identify creative ways to drive improvement. The position requires a deep understanding of Bank Rates product and parameters, internal tools, and data flows. It involves supporting operations, maintaining accuracy targets, and developing strategies to reduce client-reported errors and year-over-year backlog. The role also involves people management, training, and development of Data Analysts and Operations leadership.
Requirements
Advanced knowledge of Bank Rates product and parameters
Working experience with internal tools, such as CTS, Appian, etc
Ability to provide constructive feedback and demonstrate training capabilities
Conflict resolution
Lean mindset
Being able to think Global, act local
Strong comprehension, oral and written interpersonal skills
Extraordinary work ethic and self-motivation
Deep understanding of and proficiency in MS Word, MS Excel and MS PowerPoint.
Benefits
Health & Wellness: Health care coverage designed for the mind and body
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference
