Senior Director, Customer Proposition

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3 days ago
🛢️ Workday
Full Time
💼 In-Person
🔴 Expert (15 - 20Years)
💹 Finance Jobs
💰 Finance
✍️ Full Description
Prudential is seeking a Senior Director, Customer Proposition to lead and execute customer-centric initiatives, drive strategic product propositions, and enable local business units to deliver best-in-class offerings. The role requires a customer-centric mindset, strong analytical capability, and experience in product concept/propositions writing.

Requirements

  • Degree holder in any discipline
  • 15-20 years of experience in product marketing or a related customer-driven function
  • Customer-centric mindset and sound understanding in customer journey, insights, and research
  • Exceptional writing skills in English and ability to also speak a South-East Asian language will be a plus
  • Experience in product concept/propositions writing
  • Prior experience in creating Regional/Group initiatives and collaboration with LBUs
  • Strong analytical capability
  • Proven stakeholder & project management experience
  • Digital savvy and proficiency in MS Office
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