Market Technical Manager (Richardson)

Requirements

• Bachelor's degree (BA/BS) and a minimum of 10 years of related experience, or 15 years of data center related experience in lieu of a bachelor’s degree
• Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers and air conditioners, and electrical distribution
• Excellent understanding of various infrastructure redundancy configurations, and the related limitations of each
• Comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy
• Ability to manage multiple complex projects simultaneously
• Estimate cost of client installations
• Analyze and interpret complex project documents such as AutoCAD and Visio
• Analyze and propose solutions with limited information
• Interpret instructions furnished in written, oral, diagram or schedule form
• Advanced analytical and quantitative skills
• Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
• Ability to create effective presentations and communicate with both internal and external customers
• Demonstrated commitment to customer service for both coworkers and customers
• Experience developing operating and maintenance standards and project tracking/management documents
• Knowledge of applicable laws and ordinances in performing data, communications and MEP projects
• Skill to provide oversight to team members for guidance and coaching
• Experience working well under pressure with a proactive approach
• Excellent attention to detail, strong organizational skills and a willingness to accept new ideas and procedures
• Experience using Microsoft office tools like Excel, PowerPoint and Word to create presentations and reports

Benefits

• Medical, dental, vision, life and AD&D insurance
• 401k match
• Disability benefits
• Wellness and education benefits
• Paid time off
• Holidays