Provide technical support for IT infrastructure and applications, work closely with IT teams and business users to ensure timely and effective resolution of technical issues.
Requirements
Bachelor's degree in computer science, Information Technology, or a related field
1-2 years of experience in IT support or a related field
Basic knowledge of IT infrastructure and applications
Strong problem-solving and troubleshooting skills
Good communication and interpersonal skills
Ability to work under pressure
Certifications in IT Operations frameworks (ITIL, Cobit) are a plus
English Proficiency: Intermediate to advanced level
Benefits
Diverse and inclusive work environment
Equal opportunities employer
No discrimination based on race, nationality, gender, gender identity, sexual orientation, disability, age or other legally protected condition
