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Darktrace

📍 Location: California, Los Angeles, United States
employeeEmployees: 1001 - 5000

Darktrace's AI technology prevents, detects, responds to and heals cyber disruptions, freeing over 9,400 global customers from cyber-attacks.

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Technical Support Engineer

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2 days ago
💰 65K-75K USD/year
🛢️ Greenhouse
Full Time
💻 Hybrid
💻 Information Technology Jobs
Customer Support & Success Jobs
💻 Tech, Software & IT Services
✍️ Full Description
Darktrace is seeking a Technical Support Engineer to join its Customer Support team, requiring patience, discipline, and technical aptitude to troubleshoot and resolve customer queries and technical issues.

Requirements

  • Excellent interpersonal/communication skills, both verbal and written.
  • Proven ability to work with data and analytical tools.
  • Tenacious, driven & ambitious.

Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)
  • 20 days PTO plus your Birthday
  • 10 paid Holidays
🔎 Search all JobsAll Jobs at Darktrace