Manage the smooth operations of the department, review and implement standard operating procedures, ensure employee training and development, and oversee inventory control. Evaluate employee performance, promote teamwork, and provide quality service to guests. Attend to guests' queries and needs, and perform service recovery when necessary.
Requirements
At least 3 years of relevant work experience in the hospitality industry
Degree, Diploma, or Higher NITEC in Hospitality, Hotel Management, or equivalent qualification
Service-oriented, Supervisory or Managerial skills, Team Player, Passion for coaching and guiding
Benefits
Flexible benefits with comprehensive medical coverage for self and family
