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Cambium Learning Group

Cambium Learning Group

📍 Location: N/A, N/A, United States
employeeEmployees: 501 - 1000

Cambium Learning Group delivers educational technology and services, prioritizing essential learning solutions for PreK-12 education.

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Customer Success Manager: Tier One

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6 days ago
🛢️ Workday
Full Time
🏠 Remote
🟡 Junior (5 Years)
Customer Support & Success Jobs
Education
✍️ Full Description
As a Customer Success Manager, you will be responsible for managing customer relationships, identifying retention risks, and driving expansion opportunities for Learning A-Z's Enterprise customers. You will work cross-functionally to address district satisfaction, growth, and renewal risk/opportunities. Your goal is to protect and expand revenue, customer satisfaction, and ultimately, educator success in the classroom.

Requirements

  • Minimum 5 years of direct client experience in support of large district accounts
  • Experience with account portfolio planning, management, and prioritization
  • Experience with data-driven reporting and articulating data to stakeholders

Benefits

  • Remote first work environment
  • Flexible work schedule
  • Opportunity to work with a leading education technology company
  • Professional development opportunities
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