Broadcom

Broadcom

πŸ“ Location: Texas, Plano, United States
πŸ“ Location: Illinois, Lisle, United States
πŸ“ Location: Pennsylvania, Pittsburgh, United States
πŸ“ Location: New Jersey, Princeton, United States

Broadcom stands as a pioneer in global infrastructure technology, boasting decades of innovation and engineering.

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Mainframe Technical Support Engineer - Storage Management

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4 days ago
πŸ’° 71K-113K USD/year
πŸ›’οΈ Workday
⏰ Full Time
πŸ’Ό In-Person
🟠 Senior (5 - 7Years)
πŸ’» IT Support Jobs
🏭 Manufacturing
🏠 Construction
✍️ Full Description
This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications.

Requirements

  • Prioritize and balance workload making good use of time to manage multiple concurrent cases.
  • Analyze customer provided data and perform research to formulate potential solutions for customer issues.
  • Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions.

Benefits

  • Annual base salary range of $71,000 - $113,000
  • Discretionary annual bonus
  • Equity in accordance with equity plan documents and equity award agreements
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
πŸ”Ž Search all JobsAll Jobs at Broadcom
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