BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
We're looking for a Product Manager to lead the creation of a custom-built internal customer support system. You'll design and develop a best-in-class, proprietary CX solution tailored to our needs, working closely with engineering, design, and operations teams.
Requirements
3+ years of Product Management experience
Proven experience designing systems from scratch
Familiarity with customer support or CX environments
Excellent stakeholder management and discovery skills
Strong technical acumen and ability to partner closely with engineers and data teams
Benefits
Opportunity to work in a fast-paced, high-ownership environment
Potential to scale support tools to handle multi-language, multi-brand, multi-jurisdiction environments
Chance to make a significant impact on the company's growth and innovation
