Security Officer - Shopping Mall Patrols

Requirements

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem-solving manner
• Conduct regular and random patrols around the business and perimeter
• Observe patrol area for suspicious behavior, Code of Conduct violations, tenant lease violations, disorderly or illegal activities, missing or wanted persons, and hazardous conditions
• Enforce KOP Mall rules and policies, known as the Code of Conduct, as well as state and local statutes
• Interact with guests, tenants, emergency services personnel, mall management, and the general public
• Interview witnesses, complainants, and suspects
• Deter criminal or destructive behavior by maintaining a highly visible patrol presence on KOP Mall property
• Provide outstanding guest service at all times
• Respond and appropriately deal with life-threatening emergencies or incidents as directed
• Utilize quick decision-making skills and sound judgment acting in accordance with KOP Security policy and procedure as well as state and local statutes
• Write detailed and accurate reports as required, including incident, accident, or personal injury reports
• May be assigned to the following areas: vehicle, bike, or foot patrol; special events conducting crowd control or VIP protection; or stationary posts monitoring access to restricted areas
• Ensure proper radio traffic which includes keeping Dispatchers and Supervisors informed of all pertinent incidents and activities according to department guidelines
• Request Police, Fire, or EMS services as necessary
• Conduct periodic safety/fire inspections as assigned, issue parking violation tickets, conduct traffic direction, and ensure the overall safety of the immediate work area as well as surrounding areas

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more