Savencia

Savencia

📍 Location: Manche, ST LO, France

Savencia is an independent food group with global brands in dairy, cheese, chocolate and gastronomy products.

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User Support Technician [Alternance]

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3 days ago
🛢️ OracleCloud
Full Time
💼 In-Person
🟢 Entry level (0 Years)
Customer Support & Success Jobs
🛒 Consumer Goods
✍️ Full Description
The User Support Technician will be responsible for managing incidents and user requests, ensuring service quality and continuity, and contributing to first-level incident resolution. The role involves monitoring workstations and collaborative tools, analyzing trends, and issuing preventive action requests.

Requirements

  • BAC graduate
  • Two-year BTS SIO (or equivalent bac+2) studies
  • General IT culture
  • Customer service spirit
  • Language skills: French and English

Benefits

  • Dynamic team environment
  • Opportunities for personal and professional development
  • Individual responsibility and initiative valued
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