Nokia Global

Nokia Global

πŸ“ Location: India

Nokia creates networking technology to realize digital potential, pioneering cloud-network integration for innovative digital services.

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4 days ago
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✍️ Full Description
A Transmission & IP Expert ensures end-to-end management of faults, incidents, and problems, with a strong focus on meeting SLA and OLA commitments. They handle the highest levels of escalation for network-related incidents and are accountable for driving resolution.

Requirements

  • Resolve major service outages and trouble tickets independently, ensuring alignment with Service Level Agreements (SLAs) and initiating/coordinating preventive maintenance activities.
  • Investigate and manage complex faults, incidents, and problems by leveraging deep technical knowledge, controls, and best practices.
  • Apply specialist knowledge, sound judgment, and analytical skills to solve complex technical issues using broad conceptual and practical experience.

Benefits

  • Continuous learning opportunities
  • Well-being programs
  • Employee resource groups
  • Mentoring programs
  • Diverse teams with an inclusive culture
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