Mercier Consultancy is seeking a dynamic Customer Service Advisor for the Spanish Market. In this role, you will be the first point of contact for our Spanish-speaking clients, providing exceptional support and assistance.
Requirements
Fluency in Spanish (both written and spoken) is essential; knowledge of additional languages is a plus.
Proven experience in customer service or a similar role.
Strong problem-solving skills with an ability to think critically under pressure.
Excellent communication skills and ability to connect with a diverse customer base.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with customer service software and tools is advantageous.
Positive attitude with a commitment to delivering high-quality customer service.
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package (flight, transfer and hotel)
