Lantern is a specialty care platform connecting people with the best care when they need it most. The Vice President, Clinical Operations will be responsible for strategically leading, managing, and scaling the fulfillment of Lantern’s Emerging Products. The ideal candidate has robust experience in healthcare operations, with a strong preference for backgrounds in high-growth healthcare organizations, and experience in strategy/management consulting.
Requirements
Manage daily operations for clinical and non-clinical care teams, ensuring seamless integration and high-quality patient experiences.
Develop, implement, and optimize workflows, standard operating procedures, and quality assurance frameworks.
Drive continuous improvement initiatives through rigorous performance tracking and data-driven decision-making.
Collaborate closely with clinical, strategy, product, technology, analytics, and marketing teams to enhance operational capabilities, optimize staffing ratios and improve member outcomes.
Directly lead, mentor, and develop clinical operations teams including clinical navigators, care advocates, and support staff.
Foster a culture of accountability, compassion, collaboration, and continuous improvement.
Define and implement team-level KPIs, ensuring alignment with strategic objectives.
Develop and manage the clinical operations budget, ensuring efficient resource allocation.
Monitor financial performance, resource utilization, and operational costs, implementing strategies to enhance financial efficiency and improve gross margins.
Ensure operations meet and exceed all regulatory, compliance, and patient safety standards.
Employees: 501 - 1000
