We are looking for a Product Support Analyst II to provide remote technical support via phone, email, chat, and screen sharing for users in Colombia. The ideal candidate will have a bachelor's degree or equivalent experience, 2 years of relevant experience, and strong communication and organizational skills.
Requirements
Bachelor’s degree/University degree or equivalent experience
2 years of relevant experience preferred
Consistently demonstrate clear and concise written and verbal communication skills
Demonstrated ability to develop relationships and communicate effectively with senior management
Strong organizational skills and attention to detail
Demonstrated interpersonal skills with peers and senior management
Proven ability to function independently and as part of a team
Ability to establish priorities and meet deadlines