Carrier

Carrier

πŸ“ Location: Massachusetts, Beverly, United States
πŸ“ Location: Washington, Redmond, United States

Carrier Global Corporation innovates in climate and energy solutions, aiming for a safer, sustainable future.

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Client Services - Consumer & Industrial Supervisor

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3 days ago
πŸ’° 76K-107K USD/year
πŸ›’οΈ Workday
⏰ Full Time
πŸ’Ό In-Person
🟑 Junior (3 - 5Years)
Customer Support & Success Jobs
🏭 Manufacturing
✍️ Full Description
Carrier Global Corporation is seeking a Client Services - Consumer & Industrial Supervisor to lead a team of entry-level employees or team leaders in Customer Service. The role involves close supervision of call responses, training staff, and handling escalated calls. The position is available in Massachusetts or Washington offices and supports Sensitech, a company that provides intelligent climate and energy solutions.

Requirements

  • High school diploma or GED
  • 3+ years of experience in customer service
  • Bachelor’s degree in business, leadership, management, or similar program specialty (or equivalent combination of education and work experience)
  • Minimum 5 years of experience in Client/Customer Service role
  • ERP (specially CRM application) experience
  • Intermediate level of Microsoft Office tools
  • Knowledge of ISO9000 Quality Systems

Benefits

  • Competitive pay range ($76,516 - $107,122 Annually)
  • Opportunity to work for a global leader in intelligent climate and energy solutions
  • Professional development and growth opportunities
  • Diverse and inclusive work environment
  • Equal opportunity employer
πŸ”Ž Search all JobsAll Jobs at Carrier
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