Client Advocate II

Requirements

• Bachelors in a job-related field OR 4 years job-related work experience OR Associate's AND 2 years job-related work experience
• 5 years I/T related experience
• Strong communications (verbal and written) skills with assertive yet customer-focused style
• Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization
• Knowledge of the company's business practices and direction
• Understanding/knowledge of technological trends used to bring solutions to business units
• Previous business analysis experience
• Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude
• Demonstrated competency in management of resources to meet goals and multiple projects
• Participation on multidiscipline, high-performance work teams
• Ability to negotiate terms and scope of work documents
• Ability to prepare and present formal presentations
• Effective problem solving and conflict resolution skills

Benefits

• Subsidized health plans, dental and vision coverage
• 401K retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Wellness program and healthy lifestyle premium discount
• Tuition assistance
• Service recognition
• Employee Assistance
• Discounts to movies, theaters, zoos, theme parks and more