Service Desk Technician

Requirements

• High school diploma or equivalent
• Three (3) years of experience in office administration
• Fluently read, write, speak, and understand English
• Preferred experience in utilizing Maximo Management database
• Maximo Experience is an added advantage
• Ability to use a desktop computer and office suite software packages
• Excellent verbal and written communication skills
• Reporting Skills - Ability to clearly and accurately convey and communicate data, findings, and recommendations
• Basic administrative writing skills
• Microsoft Office Skills which include the knowledge of Microsoft excel, word, PowerPoint and outlook
• Managing Processes to complete the daily service desk operational tasks
• Organizational skills are abilities to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals
• Analyzing Information of SORs to complete using Maximo program
• Professionalism to maintain the quality of work
• Advanced Problem-Solving skills
• Basic knowledge of Inventory Control process
• Preferred to have Home of Record driving license

Benefits

• Unclear from the provided text