Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Requirements
Certificate or equivalent in any Business-related field
At least 1-2 years' work experience in similar environment
Excellent Organization skills
Excellent oral communication skills
Basic Numeracy and analytical skills
Thoroughness, Customer focused
Keyboard skills to operate relevant Customer Systems and counter terminal
Basic numeracy for maintaining sales records
Communication skills particularly oral
Presentation skills
Excellent interpersonal skills, Planning Skills
Cash-counting technique
Tact and diplomacy when dealing with difficult or angry customers
Basic courtesy to determine customer needs
A working knowledge and understanding of relevant legislation, e.g.: KYC, Money laundering, banking code, service standards, health & safety standards etc...
Working knowledge and understanding of banking cash management procedures
A good understanding of the outlet's performance objectives – growth of sales, risk, rigor, cost control and income contribution
Detailed knowledge of relevant Customer systems in order to sell
A detailed knowledge of the Bank's Account Opening Policies and Procedures
A detailed understanding of Central Bank's regulations on Treasury management and handling
A detailed understanding of the Bank's treasury operational and security procedures
A good understanding of operational, exchange and cash handling risks
A good awareness of the Banks service standards
Benefits
Compensation & benefit impact in Botswana, Kenya, Seychelles. Please contact Reward for details.
